Privacy Policy

This Privacy Policy explains how Bishnu Adhikari (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, contact us, request a quote, subscribe to updates, or use our services.

By using our website or services, you agree to this Privacy Policy. If you do not agree, please do not use our website or submit information to us.

1. Scope of This Policy

This Privacy Policy applies to information collected through:

• our website and related pages;
• contact forms, inquiry forms, quote requests, subscription forms, and email communications;
• project discovery, onboarding, and support interactions;
• service delivery for IT solutions, software development, AI automation, digital strategy, consulting, maintenance, and related offerings;
• any mobile, web, or cloud-based tools we operate or use on behalf of clients.

2. Information We Collect

A. Information You Provide Directly

When you contact us, request a service, subscribe, or work with us, we may collect:

• name;
• email address;
• phone number;
• company name and job title;
• business details;
• project requirements, goals, and messages;
• billing and payment details;
• invoice and transaction information;
• files, documents, screenshots, and other materials you submit;
• any other information you choose to share with us.

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address;
• browser type;
• device type;
• operating system;
• pages viewed;
• time spent on pages;
• referring website;
• approximate location derived from IP address;
• cookie and analytics data;
• log and usage information.

C. Information From Third Parties

We may receive information from:

• analytics providers;
• advertising platforms;
• CRM or email service providers;
• payment processors;
• cloud hosting or infrastructure providers;
• business partners or referral sources;
• publicly available sources.

3. How We Use Information

We may use collected information to:

• respond to inquiries and provide quotes;
• deliver IT, software, AI, consulting, design, development, and support services;
• create and manage client accounts;
• communicate about projects, invoices, updates, and support;
• improve our website, workflow, customer experience, and service quality;
• perform analytics, reporting, and business planning;
• send marketing or promotional messages, where permitted by law;
• detect fraud, abuse, unauthorized access, or security issues;
• comply with legal, tax, accounting, and contractual obligations;
• protect our rights, clients, systems, and business operations.

4. Payments and Billing

If you make a payment, we may collect and process billing information and transaction records. Payment processing may be handled by third-party providers or payment methods such as bank transfer, wallet-based tools, or other approved methods.

We do not store full payment card information unless it is necessary and permitted by our payment systems and service providers.

5. Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to remember preferences, improve site functionality, measure traffic and performance, understand how visitors interact with our website, and support marketing and remarketing efforts. You can manage cookies through your browser settings. Disabling cookies may affect certain features of the site.

6. How We Share Information

We may share information only as needed for legitimate business purposes, including with:

• service providers and vendors that help us operate our business;
• hosting, analytics, email, CRM, and security providers;
• payment processors and invoicing tools;
• contractors or team members working on your project;
• legal, accounting, or compliance advisors;
• authorities or regulators when required by law;
• another business in connection with a merger, acquisition, restructuring, or sale of assets.

We do not sell personal information in exchange for money. If that changes, we will update this Policy and provide any required notices and opt-out options.

7. AI and Automated Tools

Because we provide AI-related and automation-based services, we may use AI-enabled tools to help with customer support, internal productivity, drafting, summarizing, organizing, or analyzing content, and service delivery and workflow efficiency.

We expect human review where appropriate, but AI-assisted output may not always be complete, accurate, or suitable for every situation. You should not rely on automated output without review.

We do not intentionally use your confidential client data to train third-party AI models unless we disclose that practice to you and have a lawful basis to do so.

8. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and meeting legal, tax, and regulatory obligations. When information is no longer needed, we will delete it or anonymize it where feasible.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

10. Your Choices

Depending on how you interact with us, you may be able to:

• opt out of marketing emails by using the unsubscribe link;
• request access to certain personal information we hold about you;
• request correction or deletion of certain information;
• update your contact details;
• limit cookie-based tracking through your browser settings.

11. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, including the right to request access to, deletion of, and correction of certain personal information, and the right to opt out of certain sharing or disclosure practices where applicable.

To submit a California privacy request, contact us at:

12. Children’s Privacy

Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to remove it.

13. International Users

If you access our website from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate. By using our website, you consent to such transfer where permitted by law.

14. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy practices of those third parties. Their privacy policies govern their services, so please review them carefully.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will revise the “Last Updated” date above and may provide additional notice where required by law.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at: